Here at KamagraDirect.co.uk we understand how important privacy is when purchasing online. This Privacy Policy describes what information we may collect when you visit our website, place an order or contact us, and how we use and protect that information.

By using our website, you acknowledge the practices described below.

Information We Gather

We only collect information that we reasonably need to operate our website, process orders and provide customer service. This may include, depending on how you use the site:

• Name, Delivery Address and Billing Address
• Phone number and email address
• Transaction and order information
• messages / enquiries to our customer service team
• Technical information like IP address, browser type and device information
• Website activity collected using cookies or similar technology

Payment information may be stored by third party payment providers Where this happens, we do not necessarily receive or store your complete payment card details.

How We Use Your Information

We may use personal information to process and deliver orders, provide order updates, respond to questions and maintain our customer records.

Information may also be used to keep the website secure, prevent fraudulent activity, troubleshoot technical problems and understand how visitors use our website.

Where required, we process personal information on an appropriate lawful basis. This may include performing a contract with you, meeting a legal obligation, pursuing our legitimate business interests or relying on your consent where consent is required.

Cookies and Website Data

We may use cookies to make sure our website works properly and to help us understand how people use our website. Some cookies are necessary for the shopping basket or checkout to function, others may be used for analytics or other optional purposes.

Where consent is required for non-essential cookies, you can choose whether to accept them. You can also manage cookies through your browser settings.

Who We Share Information With

We do not sell your personal information.

We may share limited information with trusted service providers where this is necessary to operate the website or fulfil an order. These can include payment processors, delivery companies, website hosting providers, IT services, and other companies that support our day-to-day operations.

Information may also be disclosed where we are legally required to do so or where it is reasonably necessary to protect our business, customers or legal rights.

Some service providers may process information outside the UK. Where applicable, appropriate safeguards should be used for international transfers of personal information.

How long we retain your information

Personal information is retained only as long as reasonably necessary for the reason it was collected, including order administration, customer support, accounting, fraud prevention and legal or regulatory requirements.

Retention periods may vary depending on the type of information involved.

Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. However, no website or internet transmission can be guaranteed to be completely secure.

Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights over your personal information. These can include the right to request access to your information, ask for inaccurate information to be corrected, request deletion or restriction, object to certain uses of your information and request data portability.

Where processing is based on consent, you may also withdraw that consent.

If you have concerns about how your information has been handled, you also have the right to raise a complaint with the UK Information Commissioner's Office (ICO).

Changes to This Privacy Policy

We may update this Privacy Policy when our services, website practices or legal requirements change. The latest version will always be published on this page.

Contact Us

If you have a question about this Privacy Policy, your personal information or your data protection rights, please contact us using the details provided on our website.